Welcome to Youth eXtra. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app.
1. Information We Collect
1.1. Information You Provide Directly
- Account Information: If you create an account, we may collect your name, email address, and any other information you voluntarily provide.
- Feedback or Support Requests: When you contact us for support, we may collect your email address and details about your issue.
1.2. Automatically Collected Information
- Usage Data: We collect information about how you use the app, including interactions, features accessed, and time spent on the app.
- Device Information: We collect details about your device, such as model, operating system version, unique device identifiers, and browser type.
- Log Data: When you use the app, we may automatically log information like your IP address, app crash reports, and diagnostic data.
1.3. Third-Party Data
- If you connect the app to a third-party service, such as a social media platform, we may receive additional data as permitted by the platform’s privacy policy.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve the app’s functionality and user experience.
- To personalize content and recommendations.
- To analyze app performance and troubleshoot issues.
- To communicate with you about updates, features, or customer support.
- To ensure compliance with legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share data in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in maintaining and improving the app (e.g., hosting services, analytics tools).
- Legal Compliance: If required by law or in response to a valid legal request.
- Business Transfers: Your information may be transferred in the event of a merger, acquisition, or sale of company assets.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your data:
- Access and Update: Request access to or correction of your data.
- Data Deletion: Request deletion of your personal information.
- Withdraw Consent: Opt out of certain data collection practices.
To exercise these rights, contact us at [email protected].
6. Third-Party Links and Services
The app may contain links to third-party websites or services. We are not responsible for these third parties’ privacy practices, and we encourage you to review their policies.
7. Children’s Privacy
Youth eXtra is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The app will post changes, and the “Effective Date” will be updated accordingly.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Transformer Junction, New Town, Kasoa